SHIPPING
GENERAL PROCESSING TIME FOR ALL ORDERS IS 2-3 BUSINESS DAYS.
You will receive a shipment notification upon release of your order.
INTERNATIONAL SHIPPING & FEES
It is the customer's responsibility to be informed of any local customs & taxes charges. These fees are not included in your order total and must be paid to your local customs office prior to receiving your order.
HONORINE does not offer refunds for any refused shipment due to additional customs charges. If this fee is not paid, the order will be returned to us at the customer's expense.
RETURN POLICY
All returns require a Return Authorization (RA) number. To obtain an RA# visit our Returns Center by clicking here. Return requests must be made within 5 DAYS from date of receipt. RA’s are issued Monday – Friday (excluding holidays) 10am to 6pm and may take up to 24-48 hours to receive. IAMHONORINE.COM accepts returns of all full-priced unworn/unwashed merchandise with original tags attached. Shoes must be returned in their original box (if applicable).
ALL SALE ITEMS ARE FINAL SALE
Returns will be refunded to your original form of payment within 7-10 Business days from receipt of package. Shipping charges are non-refundable. HONORINE is not responsible for lost/stolen return packages. We recommend that you ship your return via a traceable courier with signature. Any returns without a valid RA number will not be accepted and returned back to sender.
EXCHANGES
For Exchanges please visit our Returns Center. You may also contact us at returns@iamhonorine.com
Please note that we do not cover the cost for shipping exchanges. You are responsible for shipping back the returned item and re-purchasing the item you are interested in with your Gift Card or refund back to your credit card.